I understand that exercise includes physical movements as well as an opportunity for stress reduction and relief of muscular tension. As is the case with any physical activity, the risk of injury, even serious, or disabling, is always present and cannot be entirely eliminated. If at any time during the class, you feel discomfort or strain, please stop exercise and notify your trainer. You may rest at any time during the class or end your exercise session if necessary. It is important in exercise that you listen to your body and respect its limits on any given day. I understand that exercise is NOT a substitute for medical attention, examination, diagnosis, or treatment. Exercise is NOT recommended and is not safe under certain medical conditions. If you may have a medical condition, I agree to consult with my physician prior to beginning any activity program, including working out at/with MVP Zone. I affirm that I alone am responsible to decide whether to practice exercise. I hereby agree to irrevocably release and waive any claims that I have now or here on after may have against MVP Zone and their trainers. ALL sales for exercise sessions are final, excluding all refunds, exchange, or cancellation even if I withdraw from a current exercise session. I have read and fully understand and agree to the above terms of this liability waiver agreement. I am signing this agreement voluntarily and recognize that my participation in exercise is at my own risk. Cancellation Policy: If you sign up and pay for a exercise class or appointment and are unable to attend please contact us to cancel at least 24 hours prior to the scheduled time of the class. If your request for cancellation is received at least 24 hour before the class you can get a full refund credited to your MVP Zone account (this credit can be used toward any class). If we receive your cancellation request less than 24 hours prior to the scheduled class or appointment a refund will not be possible. Cancellation requests must be made by calling or texting 818-799-4381. Absence to an exercise class or appointment is non-refundable. If you cancel on the day of the class or after it has taken place, a refund or credit will not be possible. Exercise classes or appointment could occasionally be cancelled by the studio if there’s insufficient interest, or if a trainer has an emergency. If the Class is cancelled you will be notified by email, text or call as soon as possible, and you will receive a full refund or full credit toward your MVP Zone account, if you choose. Purchase Policy: All class purchases and memberships are non-transferable and non-refundable.  You can cancel you membership at any time. There are no contracts. Membership renews automatically every billing period until you cancel. It is your sole responsibility to cancel membership in order to stop recurring charges to your account.  If you need to put a hold on your membership please notify MVP Zone at least 48 hours before the date of hold and provide exact date when you need your membership reinstated. If the hold needs to be placed for more than 2 months, your membership might need to be cancelled and restarted with a new membership when you return. However, the same rate cannot be guaranteed. All class pack memberships expire 12 months from date of purchase. All classes must be paid prior to participation. Schedule, classes, trainers are subject to change. No extensions due to studio closure for emergency or weather conditions.  Terms & Conditions: Please read the terms and conditions before enrolling. When enrolling as a client of MVP Zone, you agree to the terms and conditions as laid out below. While we attempt to deliver all our classes on time and as advertised, classes are subject to change or cancellation without advance notice. MVP Zone is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason. Trainers are subject to change without notice. Late entry to in-person classes after 10 minutes of class start time, will not be permitted. The door to the studio is locked at the beginning of each class for security reasons. leaving class early is permitted, but not recommended. Please arrive at least 5 minutes before class. MVP Zone is not responsible for the safekeeping of your belongings. MVP Zone has the right to refuse entry at anytime. Bookings are to be made via ZenPlanner or our website, or at arrival to class with a trainer. Payment needs to be made upon or before booking. To book into a class you must either have credits in your account or pay at the time of booking. You agree that you have been examined by a qualified medical practitioner within the past year and have been found by such practitioner to be in good physical health and physically able to perform all exercise.  You agree to notify your trainer and MVP Zone of any changes in your health and physical condition before starting exercise. Classes at MVP Zone may be physically strenuous and you voluntarily participate in them with full knowledge that there is risk of personal injury, property loss or death. You will follow all instructions given to you by MVP Zone trainers and you acknowledge that any failure to do so will be at your own risk and may cause injury. MVP Zone is in no way liable for any injury, loss of property or death resulting from attending our studio. By booking into a class or attending a class you automatically agree to the above terms & conditions.     Privacy Policy: WE ARE COMMITTED TO PROTECTING YOUR PRIVACY. INFORMATION WE COLLECT IS ONLY USED TO IMPROVE OUR SERVICE. MVP Zone respects your privacy and the confidentiality of information provided by you.   Photo Usage MVP Zone has made every effort to obtain permission to use images of event participants in all imagery on the website. If a photo has been used without permission and you would prefer it not to be used, please email us at help@mymvpzone.com and we will be happy to remove your photo.   Your Information When you sign up for MVP Zone, for an account, or make a purchase online or in-person, you are asked to provide the following information: your first and last name, email address, billing address, phone number, and credit card payment information. This information is required to complete the billing process and establish your account at MVP Zone. We may contact you regarding purchase information or to inform you of major changes in its services or policies. In addition, if you indicate on the billing form that you are interested in receiving further information from MVP Zone, we may occasionally send you direct mail via electronic mail and/or postal mail about MVP Zone sales and special events, information about our programs and other services that we feel may be of interest to you. No Release of Information to Third Parties Personal information gathered on MVP Zone site will not be released to third parties. Upon request, MVP Zone will (1) remove your personal information from our database; (2) correct personal information that is erroneous; (3) permit you to unsubscribe from further electronic mail or postal mail contact.